Orthopedic Surgery in West Valley City, UT - Intermountain Health
Orthopedics • West Valley City, UT
Ratings by platform
- Intermountain Health ProviderMatch: 4.9/5 stars (314 ratings, 37 reviews (representative sample))
- Intermountain Health ProviderMatch: 5.0/5 stars (272 ratings, 32 reviews (representative sample))
What patients say
Patients praise
- Physicians and physical therapists noted for thorough explanations, kindness, and genuine care
- Effective and professional treatment solutions reported by many patients
- Generally prompt service in clinic visits reported by some users
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Frustration with appointment changes and delays/waiting times
- Concerns regarding billing practices and payment processing issues
In patients' words
"They never answer the phone and never return phone calls. Total crap."
— LocalityBiz (User review)"Patients frequently commend Dr. Burrows for his thorough explanations and genuine care, while the staff is noted for their efficiency and kindness."
— Wheree (Aggregated review site)More clinics in West Valley City
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