Vascular Surgery - West Des Moines - The Iowa Clinic
Vascular Surgery • West Des Moines, IA
Ratings by platform
- The Iowa Clinic Website: 4.7 out of 5 stars (189 ratings (for Dr. Dennis Fry))
- The Iowa Clinic Website: 4.8 out of 5 stars (176 ratings (for Dr. Eric Scott))
- The Iowa Clinic Website: 4.6 out of 5 stars (176 ratings (for Dr. Nicholas Southard))
- Vitals: 4.9 out of 5 stars (9 ratings)
- WebMD Care: 5 out of 5 stars (10 ratings)
What patients say
Patients praise
- Highly professional and knowledgeable medical staff.
- Caring, attentive, and compassionate bedside manner.
- Effective communication, including taking time to explain procedures and answer patient questions.
- Positive surgical outcomes and patient satisfaction with specific vascular surgeons.
Common complaints
- Billing and cost transparency issues, including inaccurate surgery cost estimates and separate unexpected bills for services like anesthesiology.
- Occasional complaints regarding administrative processes such as appointment management or communication in other departments at the same facility.
In patients' words
"The Dr and all staff is really great! They all make you feel like they really care and take the time to answer all of my questions and make sure that I understand and feel comfortable with the answers, advice, and procedures."
— LocalityBiz (Review of Dr. Eric Scott)"DR SCOTT IS THE BEST, NICEST & MOST CARING DOCTOR YOU WILL EVER FIND. HE NEVER RUSHES THROUGH AN APPOINTMENT & HE IS HANDS ON FROM BEGING TO THE END."
— Vitals (Review of Dr. Eric Scott)"In no other area of life is a cost estimate given with caveat that (it) may be entirely different from the final bill you receive and you'll just have to live with it."
— Des Moines Register (Patient regarding billing issue at The Iowa Clinic)More clinics in West Des Moines
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