The Iowa Clinic Pulmonary - West Des Moines Campus
Pulmonology • West Des Moines, IA
Ratings by platform
- Birdeye (Dr. Jason Mohr profile): 4.7/5 (26)
- The Iowa Clinic (Dr. James Mallen): 4.7/5 (174)
- The Iowa Clinic (Dr. Ryan Mertens): 4.8/5 (132)
- The Iowa Clinic (Dr. Matthew Trump): 4.7/5 (178)
What patients say
Patients praise
- Professional and caring medical staff
- Excellent communication of treatment plans and medical information
- Efficient and effective medical care for specialized conditions
- Friendly and supportive administrative and lab staff
Common complaints
- Difficulty with administrative tasks like referral processing
- Frustration with wait times for appointments and during visits
- Perceived lack of attentiveness from some medical staff
- Issues with communication between clinic departments
In patients' words
"Doc Mohr is tops in my book! ... I believe they care about my well being and Dr. Mohr is excellent & I'm glad he's my Pulmonologist!"
— Birdeye Review"Dr. Mallen is very knowledgeable and kind. I really liked how efficient he was with answering my questions and how we easily came to an agreement on treating my uncommon lung condition."
— The Iowa Clinic Patient Review"The Pulmonary department has told me now three different times ... that they were sending my referral over ... Twice I have checked, No referral sent. This has been a horrible experience."
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