Pediatrics - West Des Moines | The Iowa Clinic
Pediatrics • West Des Moines, IA
Ratings by platform
- Birdeye: 4.5/5 stars (11 reviews)
- DocSpot (for Dr. Jessica Greenley): 4.9/5 stars (82 ratings)
- BestProsInTown: High quality/Positive overall consensus (157 reviews (for full campus))
What patients say
Patients praise
- Knowledgeable, patient, and engaging pediatricians (e.g., Dr. Pelzer, Dr. Greenley, Dr. Holland)
- Excellent bedside manner and ability to make children feel comfortable
- Thorough explanations of health concerns and patient education
- Compassionate and professional care for both children and parents
- Convenient online scheduling and facility location
Common complaints
- Difficulty scheduling non-routine or urgent appointments with preferred doctors
- Long lead times for available appointments
- Issues with appointment tracking/administrative errors at the front desk
- Perception of being rushed or lack of personal interest by some staff
In patients' words
"Dr. Pelzer is a knowledgeable, patient and fun pediatrician... He uses play to make our child feel comfortable with him... Always listens to us and values our input as parents."
— Birdeye/LocalityBiz"If you need to be seen for any issue other than your scheduled check ups and vaccinations you will most likely be out of luck... If their first opening is 2 weeks out... that is unacceptable."
— Birdeye/LocalityBiz"Dr. Greenley is amazing provider. She is great with calming my toddler when he gets a little nervous... She is also great at both explaining my toddler's health and helping allay any of the various concerns."
— DocSpotMore clinics in West Des Moines
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