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Pain Specialist in Iowa | Pain Management Clinic Des Moines, IA

Pain MedicineWest Des Moines, IA

★★★★★4.5/5434 reviews across 2 platforms

Ratings by platform

  • Central States Pain Clinic (Birdeye/PainClinics.com): 4.6/5 (409 reviews)
  • The Iowa Clinic Pain Management - West Des Moines Campus (Birdeye/PainClinics.com): 2.7/5 - 3.0/5 (25 reviews)

What patients say

Patients praise

  • Compassionate and kind bedside manner reported for specific providers
  • Successful pain relief from interventional procedures like epidurals and SI joint injections
  • Clear explanations of conditions, procedures, and potential outcomes by certain physicians
  • Efficient and friendly check-in processes at some locations

Common complaints

  • Reports of billing issues, including being overcharged and difficulties obtaining refunds
  • Patient experiences of feeling unheard or dismissed, with complaints about doctors rushing appointments or failing to look at them
  • Frustration with office staff, specifically related to friendliness, professionalism, and scheduling difficulties
  • Dissatisfaction with treatment outcomes, such as injections failing to provide relief or pushback against proposed treatment plans like spinal cord stimulators

In patients' words

"Worst dr to see cortisone shots from Dr S 9 months ago and they still hurt and now I can not walk cause of Dr S worse Dr and ruined my life"

Central States Pain Clinic patient review on Birdeye

"Dr. Patel & his nurses are beyond kind & compassionate. I have SI injections which are very helpful & one epidural and it immediately helped severe sciatica!"

The Iowa Clinic Pain Management patient review on PainClinics.com

"Dr Klein is very open and honest... He talks to you like you’re a human being! Unlike a few Surgeons I’ve dealt with, he has a sense of humor! His team is terrific!"

Dr. Thomas Klein patient review on Healthgrades

"Once I asked for something to help with pain in hip & leg I was told there was nothing else she could do for me...DO NOT GO TO HER"

Dr. Jolene M. Smith patient review on Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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