West Des Moines OB/GYN Associates | Women's Health Center
Obstetrics & Gynecology • West Des Moines, IA
Ratings by platform
- Birdeye (Google): 3.7/5 stars (12 reviews (for Dr. Jennifer Booth specifically))
What patients say
Patients praise
- Some patients report helpful and attentive individual providers
- Positive experiences with clinical procedures like ultrasounds
- Some patients appreciate the thoroughness and communication of specific doctors
Common complaints
- Difficulty reaching the office by phone or getting call-backs
- Inefficient office management and administrative issues
- Concerns regarding billing, insurance appeals, and medical paperwork errors
- Perceived lack of empathy or bedside manner in some providers
In patients' words
"The doctors themselves are okay but the problem is the office management. It is very frustrating and time consuming to get anyone on the phone, to get messages through, or get anyone to call you back."
— LocalityBiz review"Every single doctor, nurse, and admin that I came into contact with over half a dozen visits and multiple phone calls was wonderful. Extremely competent and efficient, while also being very caring and empathetic."
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