Find a Doctor - MercyOne
Internal Medicine • West Des Moines, IA
Ratings by platform
- Birdeye: 2.7/5 (258 reviews)
- Apple Maps (via Yelp): 2.5/5 (27 reviews)
- Vivian: 3.5/5 (6 reviews)
What patients say
Patients praise
- Attentive and professional medical providers
- Compassionate and friendly nursing staff
- Clear communication regarding health conditions and treatments
- Efficient procedures and knowledgeable specialists
Common complaints
- Long wait times in the emergency department
- Difficulties communicating with offices via phone
- Lack of follow-through on prescriptions or communications
- Issues with hospital facilities such as lack of televisions
In patients' words
"I arrived at 12:03 pm... five hours I sat in pain... do not recommend hospital"
— LocalityBiz (Hospital Review)"Great doctor and good communicator... Listening to me was noteworthy compared to my experiences with other doctors."
— MercyOne Provider Review (Zane Young, MD)"My only problem with Iowa Heart Center is the great difficulty to comunicate by phone!!!"
— MercyOne Provider Review (Amanda White, ARNP)More clinics in West Des Moines
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