Wenatchee - Quest Diagnostics
Lab Services • Wenatchee, WA
Ratings by platform
- ComplaintsBoard: 1.3/5 (7 reviews and 492 complaints)
What patients say
Patients praise
- Some locations report professional and efficient staff members
- Convenience of online appointment scheduling for some users
Common complaints
- Billing and invoicing errors
- Poor customer service and lack of human interaction
- Long wait times and inefficient logistics
- Difficulty resolving complaints and issues
In patients' words
"They closed the receptionist window—there is no human contact at all anymore. Everything is pushed to a machine, and it’s simply not working."
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