Confluence Health
Lab Services • Wenatchee, WA
Ratings by platform
- Momentary Labs (based on CMS HCAHPS data): 4/5 (394 reviews)
- Birdeye: 3.2/5 (119 reviews)
What patients say
Patients praise
- general hospital patient recommendation rate of 76%
- recognition for quality clinical services and pathology expertise
- accreditation by DNV and certification by the College of American Pathologists (CAP)
- professional and caring interactions reported by some patients
Common complaints
- concerns regarding staff responsiveness
- instances of perceived lack of empathy or poor bedside manner in clinical interactions
- general complaints about facility communication and billing processes
- reports of occasional scheduling or appointment issues
In patients' words
"This place could careless about YOU.. if you want to die waiting I guess this is the place to go."
— Birdeye review of Wenatchee Valley Hospital & Clinics"The entire staff is caring, positive, and proficient. I was particularly impressed by Shawn... who is a very caring and personable man."
— Healthgrades review of Confluence Health Hospital | Central CampusMore clinics in Wenatchee
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