Neurology Clinic at UW Medical Center - Montlake in Seattle, WA
Neurology • Wenatchee, WA
Ratings by platform
- UW Medicine (Dr. John Oakley profile): 4.9 out of 5 stars (127 ratings)
- UW Medicine (Dr. Barbara Distad profile): 4.8 out of 5 stars (210 ratings)
- UW Medicine (Dr. Matthew Preston profile): 4.7 out of 5 stars (81 ratings)
- Birdeye (Dr. Eric Edward Kraus): 2.8 out of 5 stars (9 reviews)
What patients say
Patients praise
- High clinical knowledge and expertise of many specialists
- Compassionate and thorough care for complex conditions (e.g., MS, brain tumors)
- Effective collaborative, multi-disciplinary team-based approach
- Clear explanations and professional bedside manner from various providers
Common complaints
- Difficulties and long delays in scheduling appointments
- Reports of feeling unheard, dismissed, or gaslit by certain providers
- Complaints regarding long wait times during office visits
- Frustration with administrative communication and phone systems
- Occasional concerns about misdiagnosis or perceived lack of empathy
In patients' words
"We were astounded by her care for me/us... We had all but given up on finding a neurologist that made us feel like I was valuable enough to invest the time and effort in. She was amazing..."
— UW Medicine Patient Review (Dr. Barbara Distad)"It was a traumatic experience that left me feeling unheard, gaslit, and dismissed. ... The only thing she was prescribed was ginger. What a joke."
— Healthgrades Patient Review (Dr. Elena Robinson)"The process of getting an appointment is genuinely exhausting, it's terrible. I was referred by my doctor... and I’ve now been waiting for months with no progress."
— LocalityBiz Review (UW Headache Clinic)More clinics in Wenatchee
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