Diagnostic Imaging NW: Home
Medical Imaging • Wenatchee, WA
Ratings by platform
- Google (via Birdeye): 4.9/5 stars (Google Reviews for Puyallup Center) (461 reviews)
- Apple Maps (Puyallup location): 2.9/5 stars
What patients say
Patients praise
- Professional, friendly, and compassionate staff
- High quality of technical care and clear explanations during procedures
- Efficient check-in processes and comfortable facilities
- Strong patient satisfaction with specific technicians for imaging services like mammograms and ultrasounds
Common complaints
- Concerns regarding billing transparency and lack of automated tracking for payment plans
- Difficulties reaching staff via phone, including long wait times and unreturned calls
- Occasional complaints about administrative communication and scheduling delays
- Minor concerns regarding cleanliness protocols in waiting areas
In patients' words
"I received a threatening, recorded call from Diagnostic Imaging NW, stating that I had a bill overdue and the call was their last contact before sending the bill to collections. I do not believe I ever received a bill from them."
— Better Business Bureau review"The staff were extremely friendly, they made me feel like I was their only patient. They put me at ease and I would recommend this facility to anyone."
— LocalityBiz review"Every single time I've called I get the 'We're experiencing higher than normal call volumes....' After this long NO YOU AREN'T! You're just too cheap to hire."
— Apple Maps review (Puyallup location)More clinics in Wenatchee
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