Waukegan Primary Care Clinic & Doctor's Office in Waukegan, IL
Primary Care • Waukegan, IL
Ratings by platform
- Official Website/Internal Data: 4.43 out of 5 stars (345 ratings)
- Birdeye: 4.1 out of 5 stars (69 reviews)
What patients say
Patients praise
- praise for professional and knowledgeable individual physicians
- approachable and friendly nursing/support staff in some instances
- appreciative of personalized and compassionate care experiences
- convenient location and welcoming atmosphere
Common complaints
- concerns about staff responsiveness and communication
- reports of dropped coordination on patient care
- some negative interactions and perceptions of unprofessionalism
In patients' words
"First, I want to commend the NP whom I receive most of my care because she is exceptional (5 Stars)... With that being said, I have had a mediocre experience with response by mostly all other team members."
— Birdeye patient review"THE ABSOLUTE WORST!!!!! Not once, not twice, but 3 times they dropped the ball on my mother... Have made complaints only to have been treated even worse after complaints were made."
— Birdeye patient review"Compassionate and attentive physicians like Dr. Sully Vega, who patients praise for their warm and genuine care."
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