PromptMed Urgent Care | Waukegan, IL
Occupational Health • Waukegan, IL
Ratings by platform
- Trucker Guide: 4.7/5 stars on Trucker Guide (502 reviews mentioned on Trucker Guide)
- Solv Health: Not specified (3 patients shared ratings on Solv Health)
- Better Business Bureau: Not accredited; non-responsive to complaints (1 complaint on file with BBB)
What patients say
Patients praise
- minimal wait times reported by some patients
- generally positive feedback regarding bedside manner of providers and staff
- clean facility environment mentioned by patients
- helpful and clear communication from medical staff regarding diagnoses
Common complaints
- reports of staff failing to assess patients appropriately
- concerns regarding over-prescription of antibiotics
- complaints about lack of insurance support or payment options
- unresponsiveness to complaints filed via the Better Business Bureau
In patients' words
"I live down the street from this urgent care. I have gone about 5 times and waited minimal time and have received good treatment from staff."
— Patient review on MapQuest/Yelp"Place sucks all they give you antibiotics for everything and they don't even give you the right diagnostic save your time and money."
— Patient review on Yelp/MapQuest"I had a great experience here , everyone is so nice! And the doctor explained everything very well to me and was a lot of help."
— Patient review on Trucker GuideMore clinics in Waukegan
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