
Primary Care | Lake County, IL
Primary Care • Waukegan, IL
What patients say
Patients praise
- Strong, personalized relationships with specific providers
- Staff described as knowledgeable and caring in some instances
- Proactive approach to patient wellness, including wellness checks
- Consistency of care when patients see the same provider regularly
Common complaints
- Long wait times and scheduling delays
- Difficulties with office communication and reaching staff directly
- Challenges obtaining timely referrals or paperwork processing
- Perceived lack of organization or unprofessionalism at some facilities
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Patients praise: praise for professional and knowledgeable individual physicians · approachable and friendly nursing/support staff in some instances.
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Northwestern Medicine Internal Medicine Deerfield
Patients praise: Individual physicians receiving high satisfaction ratings (e.g., 4.9 for Dr. Patricia Graham) · Patients noting specific doctors are knowledgeable, dedicated, and good listeners.
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