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Wound Care Center - Samaritan Health

Wound CareWatertown, NY

★★★★☆4.2/513 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.2 out of 5 stars (13 reviews)

What patients say

Patients praise

  • High praise for specific providers, particularly Dr. Stillerman
  • Effective clinical outcomes for complex or chronic wounds
  • Helpful and respectful nursing staff reported in some instances

Common complaints

  • Reports of poor customer service within the broader medical center
  • Instances of perceived discrimination
  • Lower-than-average patient experience scores at the hospital level

In patients' words

"Dr. Stillerman is very good at explaining what he is doing, why he’s doing it, and what he’s expecting the outcome to be."

Samaritan Health Website - Patient testimonial

"The Dr. Stillerman is a fantastic doctor, the nursing staff are incredibly helpful, respectful, bedside manners are outstanding."

Birdeye (Google Review)

"Discrimination at its finest"

Birdeye (Google Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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