WellNow Urgent Care | Watertown
Urgent Care • Watertown, NY
Ratings by platform
- Birdeye: 4.3 to 4.4 out of 5 stars (based on >1,100 reviews) (1,143 to 1,228 reviews)
- Solv: 5.0 out of 5 stars (1 review)
What patients say
Patients praise
- Fast and efficient service in many cases
- Friendly and caring staff and practitioners
- Clean and welcoming facility environment
- Convenient online appointment scheduling
Common complaints
- Long wait times
- Dismissive or unprofessional provider behavior
- Mismanagement of patient queue or room assignments
In patients' words
"Thank you to Mr. Ashkar for being so quick and efficient in evaluating my condition. I also asked if my prescription could be sent to a different pharmacy location, and he handled it right away, which I truly appreciated. The staff were all wonderful, and I’m very grateful for the excellent care you provide to your patients."
— Birdeye reviewer"My wife is there right now as I type this... my wife got injured at work and they said 17:50 is her appointment. She goes there and got put in the wrong room and forgotten about. Then the provider has the audacity to see other patients that showed up afterwards and my wife is waiting."
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