Cancer Care - Samaritan Health
Oncology/Cancer Treatment • Watertown, NY
Ratings by platform
- U.S. News & World Report (Hospital Patient Experience Score): 3 out of 5 (Not specified (Overall Hospital))
- Healthgrades (Hospital Patient Experience): 63% (patients who would recommend hospital) (Not specified (Overall Hospital))
What patients say
Patients praise
- Some patients note clean facilities and rooms
- Some individual doctors communicate well with patients
Common complaints
- Long wait times for appointments and in waiting rooms
- Complaints regarding dismissive or rude front desk and medical staff
- Concerns about communication and responsiveness of care providers, particularly in palliative and cancer care departments
- Reports of poor pain management experiences or inflexible medication policies
In patients' words
"It is customary for appointment times to be inaccurate in this office with the average wait time being anywhere from 40 minutes to an hour plus. Couple this with a dismissive front desk and a nursing staff that is incapable of multitasking..."
— LocalityBiz Review for Walker Center for Cancer Care"The Palliative care part of the Walker cancer center has rude, obnoxious, inexperienced people... these people are very evil vengeful people who need to be fired."
— LocalityBiz Review for Walker Center for Cancer CareMore clinics in Watertown
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