Best Assisted Living Facilities in Watertown, NY - SeniorLiving.org
Long-Term Care/Assisted Living • Watertown, NY
Ratings by platform
- Caring.com (Samaritan Summit Village): 2.3/5 overall rating (3 reviews) (3 reviews)
- Mirador Living (Ives Hill Retirement Community): No specific numeric rating shown in snippet
- A Place for Mom (Watertown assisted living list): “34 Reviews” shown on list page (no average rating in snippet) (34 reviews (for listed facilities section))
What patients say
Patients praise
- Some reviews praise Samaritan Summit Village’s home-like environment/design for assisted living and memory care.
- Ives Hill reviews (as summarized by Mirador Living) are predominantly positive, including praise for cleanliness and apartment size/condition.
Common complaints
- Caring.com reviews for Samaritan Summit Village report inadequate staffing/training and delayed assistance (e.g., waiting more than an hour for help to the bathroom).
- Reviews allege poor management/uncaring staff and problems such as stolen items/money and packages not delivered timely.
In patients' words
"“The care in skilled nursing is not there. Residents wait, sometimes more than an hour to receive help to the bathroom.”"
— Caring.com review excerpt for Samaritan Summit Village"“Overall this place is poorly run, uncaring staff work here and the patients health and wellbeing are few and far between.”"
— Caring.com review excerpt for Samaritan Summit Village"“Overall sentiment across the reviews is predominantly positive, with repeated praise for the facility's cleanliness, the size and condition of apartments…”"
— Mirador Living summary for Ives Hill Retirement CommunityMore clinics in Watertown
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