1116 Arsenal St - Watertown, NY
Laboratory Services • Watertown, NY
Ratings by platform
- Healthgrades (Dr. Thomas McCue IV): 3.7/5 stars (6 ratings)
- Healthgrades (Dr. Scott Mitchell): 3.8/5 stars (10 ratings)
- Yelp (Family Practice Associates): Not specified (4 reviews)
What patients say
Patients praise
- Many patients express long-term loyalty and satisfaction with medical care providers
- Some staff are described as fabulous, friendly, and efficient
- Appreciation for comprehensive, compassionate, and family-oriented care
Common complaints
- Reports of rude or unhelpful administrative staff and office mismanagement
- Difficulties with appointment scheduling and follow-up communication
- Complaints regarding billing issues and lack of responsiveness
- Reports of poor patient experiences, including being dismissed as patients
In patients' words
"I have been going there for over 30 years. Everyone is so nice and efficient. Never had any problem whatsoever. I highly recommend them."
— LocalityBiz Review"They gave me the wrong antibiotic and I told them I was allergic and the even che3cked with the doctor and when I complained, the office manager told me I missed an appointment and then said I was not longer a patient."
— Healthgrades Review"Never call back. Rude on phone all around horrible treatment on phone and in person. I call about a bill it's 2 weeks in still not got to bottom of it... Switching drs office!"
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