Cardiology - Samaritan Health
Cardiology • Watertown, NY
Ratings by platform
- Wheree: 8.4/10
- U.S. News & World Report: 5/5 (for certain doctors) (Varies by doctor (e.g., 14, 15, 22 reviews))
- Healthgrades: 63% recommend (hospital level)
What patients say
Patients praise
- Professional and courteous staff
- Efficient service and prompt scheduling for many patients
- Clear communication and helpful advice from the care team
- Positive reviews and high ratings for individual cardiologists affiliated with the system
Common complaints
- Communication delays in appointment rescheduling
- Voicemail issues leading to frustration
- General mixed sentiment regarding hospital experiences on public review platforms
- Patient experience scores for the hospital performing below national averages in some metrics
In patients' words
"Staff members are praised for their courteous, personable approach, making patients feel welcomed and cared for during visits."
— Wheree"A few reviews mention challenges with appointment rescheduling due to communication delays or voicemail issues, which can cause some frustration."
— WhereeMore clinics in Watertown
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