
Sundell Eye Associates, Eye Clinic, Virginia, MN
Optometry • Virginia, MN
Ratings by platform
- BirdEye: 4.4/5 stars (40 reviews)
- Facebook: 100% recommend (15 reviews)
- Vitals: 3.6/5 stars (5 ratings)
What patients say
Patients praise
- professional expertise
- bedside manner of specific practitioners
- annual care satisfaction
Common complaints
- billing and insurance coding issues
- staff communication and professionalism concerns
- perceived lack of access or willingness to see certain patient groups
In patients' words
"Terrible experience with this office. The exam itself was a normal eye exam, but the way they coded it for insurance purposes did not allow for the exam to be covered."
— Better Business Bureau (BBB) review"Dr. Sundell cares about the patients she attends to. Her expertise and her bedside manner are the reasons I go to see her on an annual basis."
— Vitals review"dr. is sarcastic and staff gave me the wrong eye prescription for glasses, when i questioned it i was told to see another dr. no t happy and no apology"
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