Orthopedics & Sports Medicine - Essentia Health-Virginia ...
Orthopedics • Virginia, MN
Ratings by platform
- Essentia Health (Dr. Joshua Maxwell): 4.9 out of 5 (519 reviews)
- Essentia Health (Dr. Daniel Mark): 4.8 out of 5 (222 reviews)
- Vitals (Dr. Madelyn F. Lauer): 4.8 out of 5 (32 ratings)
- Vitals (Essentia Health Virginia Clinic): 4.9 out of 5 (Not explicitly stated (Practice aggregate))
- MedicalRecords.com: 1.9 out of 5 (Not explicitly stated (Hospital aggregate))
What patients say
Patients praise
- high patient satisfaction ratings for individual orthopedic doctors and surgeons
- medical staff praised for being friendly, supportive, and knowledgeable
- efficient clinical care reported by some patients
Common complaints
- long wait times in the emergency department
- concerns about administrative and billing efficiency
- challenges with appointment scheduling and reaching departments by phone
- some patients feeling dismissed by staff regarding medical concerns
In patients' words
"Patients consistently praise Dr. Madelyn Frances Lauer for her exceptional knowledge, thoroughness, and personable nature... On the negative side, a few patients noted concerns about punctuality."
— Vitals.com"Not a clean environment at all. Try to call billing to resolve a bill I don't owe and those lazy ppl won't answer or return calls. Horrible system."
— Ovu.com (Clinic review)More clinics in Virginia
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