Virginia Orthopedics | OrthoVirginia: Stronger Starts Here
Orthopedics • Virginia, MN
Ratings by platform
- Better Business Bureau (BBB): 1/5 (Not explicitly stated, low aggregate score)
- Yelp (Brand aggregate): 2.6/5 (306)
- Birdeye (OrthoVirginia Westchester): 3.3/5 (56)
- Yelp (OrthoVirginia Fairfax): 2.2/5 (82)
What patients say
Patients praise
- Promptness in initial scheduling/getting patients in for appointments
- Some staff and physicians are noted as friendly, professional, or having good bedside manner
- Satisfactory surgical outcomes in certain cases
Common complaints
- Poor communication and difficulty getting responses to phone calls or messages
- Issues with billing, unexpected balances, and lack of transparency
- Difficulty obtaining medical records and imaging (x-rays, MRI results)
- Instances of rude or demeaning staff/physician behavior
- Appointment scheduling issues, including last-minute cancellations
In patients' words
"I have tried multiple ways to obtain my images/x-rays from Ortho VA - online, filled out a request form in person, multiple phone calls, most of them I was hung up on."
— Better Business Bureau review"Whereas they were excellent at getting us in promptly, the NP Sweeney... asked us to call in a couple of days if symptom's did not improve; which sadly, they didn't, so we called back 2 days later. Receptionist transferred call and I left a VM... And still, no one responded."
— Birdeye review (Westchester location)"I had my second ACL repair surgery in October and could not be more impressed with the care and therapy I've received here. The surgery itself went smoothly ..."
— Yelp review (Alexandria location)More clinics in Virginia
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