Primary Care - Mohawk Valley Health System
Primary Care • Utica, NY
Ratings by platform
- Birdeye (St. Luke's Campus): 3.3/5 (559 reviews)
- Birdeye (Pulmonary Medicine & Critical Care): 2.3/5 (6 reviews)
- Vivian (Wynn Hospital): 2.3/5 (3 reviews)
What patients say
Patients praise
- Professionalism and care exhibited by some medical teams
- Friendly and welcoming atmosphere at specific locations
- Efficient, prompt service and minimal wait times reported by some patients
- Appreciation for clinical outcomes and successful treatment stories
Common complaints
- Concerns regarding communication between staff and patients
- Reports of unprofessionalism among some staff and providers
- Complaints about billing practices and costs associated with hospital-based outpatient services
- Perceived lack of attentiveness in patient care settings
- Difficulty reaching or engaging with some providers
In patients' words
"It's all about the billing and never about the patient."
— Patient review on LocalityBiz"There is no communication between staff and patients. They are unprofessional from the providers down."
— Patient review on Birdeye"The staff at the Wynn was incredible... The care I received was amazing from admission to release."
— Patient testimonial on MVHS websiteMore clinics in Utica
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