Primary Care - Mohawk Valley Health System
Primary Care • Utica, NY
What patients say
Patients praise
- Professionalism and care exhibited by some medical teams
- Friendly and welcoming atmosphere at specific locations
- Efficient, prompt service and minimal wait times reported by some patients
- Appreciation for clinical outcomes and successful treatment stories
Common complaints
- Concerns regarding communication between staff and patients
- Reports of unprofessionalism among some staff and providers
- Complaints about billing practices and costs associated with hospital-based outpatient services
- Perceived lack of attentiveness in patient care settings
- Difficulty reaching or engaging with some providers
In patients' words
"It's all about the billing and never about the patient."
— Patient review on LocalityBiz"There is no communication between staff and patients. They are unprofessional from the providers down."
— Patient review on Birdeye"The staff at the Wynn was incredible... The care I received was amazing from admission to release."
— Patient testimonial on MVHS websiteMore clinics in Utica
Slocum-Dickson Medical Group
Patients praise: Professional and knowledgeable staff experiences reported by some patients · Convenience of having various services like lab work and radiology on-site.
Upstate Family Health Center, Inc.
Patients praise: Attentive and friendly providers · Personalized, human-centered care approach.
Primary Care
Patients praise: caring and attentive providers who listen to concerns · thorough physicals and medical examinations.
Hospice & Palliative Care, Bereavement Care | New Hartford, NY
Patients praise: High overall patient and family satisfaction ratings · Professional and attentive hospice teams.
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