Slocum-Dickson Medical Group
Primary Care • Utica, NY
Ratings by platform
- Birdeye: 4.3/5 (52 reviews)
- RateMDs: 1.9/5 (9 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff experiences reported by some patients
- Convenience of having various services like lab work and radiology on-site
- Specific instances of excellent care provided by certain medical staff members
Common complaints
- Long wait times for appointments and in-office visits
- Staff perceived as rude, unhelpful, or incompetent regarding administrative/insurance tasks
- Difficulty with appointment scheduling and rescheduling policies
- Concerns regarding the brevity of doctor-patient interactions and perceived physician arrogance
- Frustration with billing issues or insurance coverage communication
In patients' words
"Both my Doctors I really thought highly of but one who is a gynecologist either, her staff did not write proper numbers on my insurance coverage... Their resourced business office was of NO help."
— Birdeye review"Had an annual obgyn appt in May which I waited 7 months for... Then it got even worse when they called me the morning of my appt to reschedule due to dr being out and couldn't reschedule me until March (another 4 months from now)."
— LocalityBiz review"I had bloodwork done today and i had to bring my 3-year-old daughter with me. We went to the lab upstairs. Shy took my blood. Absolutely AMAZING with my daughter... Best experience ever."
— Birdeye reviewMore clinics in Utica
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