CHRISTUS Louis & Peaches Owen Heart Hospital | Tyler, Texas
Cardiology • Tyler, TX
Ratings by platform
- US News & World Report (aggregate data for Mother Frances Hospital system): 3 out of 5 stars (Patient experience) (Not explicitly stated total count)
- Birdeye (aggregate data for Mother Frances Hospital): 4 out of 5 stars (173 reviews)
What patients say
Patients praise
- Recognition as a high-performing facility for cardiac care and heart attack treatment
- Praise for compassionate and kind nursing staff and support personnel
- Appreciation for timely assistance and cleanliness of the facility
- Designated as a Blue Distinction Center for Cardiac Care by Blue Cross Blue Shield
Common complaints
- Reports of long wait times for appointments and during clinical visits
- Concerns regarding billing practices and professional handling of financial matters
- Some feedback mentions perceived rudeness or dismissiveness from staff and medical providers
- Challenges with communication regarding treatment plans and patient recovery information
In patients' words
"Took wife here for high blood pressure & rapid heart rate after multiple trips to mother Francis ER & multiple EKGs costing $1,000s. It took almost a year to get in... Staff is rude and act like they dont want to be there."
— Independent online review platform"According to feedback from visitors, CHRISTUS Louis and Peaches Owen Heart Hospital earns praise for its compassionate staff and attentive care. Many customers highlight the exceptional kindness of nurses and support personnel who make patients feel comfortable during their stays."
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