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Family Circle of Care

Pediatrics • Tyler, TX

★★★★★5.0/558 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 5.0/5 (2 reviews)
  • WebMD: 5.0/5 (16 reviews)
  • CHRISTUS Health: 5.0/5 (40 reviews)

What patients say

Patients praise

  • knowledgeable and professional doctors
  • compassionate and kind bedside manner
  • thorough explanations of conditions and treatments
  • doctors who listen to and do not rush parents

Common complaints

  • difficulties with appointment scheduling and phone communication
  • rude or cold office staff experiences
  • billing and insurance payment disputes
  • long wait times for appointments

In patients' words

"Horrible, rude service over the phone makes it difficult to schedule important visits for babies and young children... Only one main line to call and speak with someone who transfers the call only to have to leave a message and not hear back from anyone."

— UT Health East Texas Physicians Patient Review on ScoreDoc

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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