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Cardiology - Heart care services in Tyler, TX - UT Health East Texas logo

Cardiology - Heart care services in Tyler, TX - UT Health East Texas

CardiologyTyler, TX

★★★★★4.7/51,722 reviews across 5 platforms

Ratings by platform

  • UT Health East Texas (Augustine Njoku, MD): 4.6/5 (801)
  • UT Health East Texas (Purveshkumar Patel, MD): 4.8/5 (66)
  • Healthgrades (Robert Smith, MD): 4.4/5 (29)
  • UT Health East Texas (Robin Strait, APRN): 4.9/5 (335)
  • UT Health East Texas (Raul Torres-Heisecke, MD): 4.9/5 (491)

What patients say

Patients praise

  • Physicians and providers are frequently praised for being attentive, professional, and thorough in their explanations
  • Patients appreciate providers who listen to concerns and explain conditions clearly
  • Success stories regarding complex cardiac procedures and rehabilitation services
  • Staff in specialized areas like the cardiac cath lab are noted for being encouraging and supportive

Common complaints

  • Occasional concerns regarding responsiveness of nursing staff to patient needs, such as assisting with medical equipment (e.g., tracheostomy care)
  • Some patients have reported feeling unheard or not adequately addressed during consultations

In patients' words

"Dr. Pachika really listened to me... After he reviewed my files and asked many questions, he told me more about my health in two minutes than other cardiologists had in previous years."

UT Health East Texas Patient Story

"He didn't seem to care about the reasons I was there. I had some health issues and he seem to not be concerned. I left his office with no answers to why I was there."

UT Health East Texas Patient Review

"Dr Patel always explains everything until I understand, answering any and all questions I might have."

UT Health East Texas Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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