UT Health East Texas Heart and Vascular Institute
Cardiology • Tyler, TX
What patients say
Patients praise
- Physicians and providers are frequently praised for being attentive, professional, and thorough in their explanations
- Patients appreciate providers who listen to concerns and explain conditions clearly
- Success stories regarding complex cardiac procedures and rehabilitation services
- Staff in specialized areas like the cardiac cath lab are noted for being encouraging and supportive
Common complaints
- Occasional concerns regarding responsiveness of nursing staff to patient needs, such as assisting with medical equipment (e.g., tracheostomy care)
- Some patients have reported feeling unheard or not adequately addressed during consultations
In patients' words
"Dr. Pachika really listened to me... After he reviewed my files and asked many questions, he told me more about my health in two minutes than other cardiologists had in previous years."
— UT Health East Texas Patient StoryMore clinics in Tyler
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