
Cardiology - Heart care services in Tyler, TX - UT Health East Texas
Cardiology • Tyler, TX
Ratings by platform
- UT Health East Texas (Augustine Njoku, MD): 4.6/5 (801)
- UT Health East Texas (Purveshkumar Patel, MD): 4.8/5 (66)
- Healthgrades (Robert Smith, MD): 4.4/5 (29)
- UT Health East Texas (Robin Strait, APRN): 4.9/5 (335)
- UT Health East Texas (Raul Torres-Heisecke, MD): 4.9/5 (491)
What patients say
Patients praise
- Physicians and providers are frequently praised for being attentive, professional, and thorough in their explanations
- Patients appreciate providers who listen to concerns and explain conditions clearly
- Success stories regarding complex cardiac procedures and rehabilitation services
- Staff in specialized areas like the cardiac cath lab are noted for being encouraging and supportive
Common complaints
- Occasional concerns regarding responsiveness of nursing staff to patient needs, such as assisting with medical equipment (e.g., tracheostomy care)
- Some patients have reported feeling unheard or not adequately addressed during consultations
In patients' words
"Dr. Pachika really listened to me... After he reviewed my files and asked many questions, he told me more about my health in two minutes than other cardiologists had in previous years."
— UT Health East Texas Patient Story"He didn't seem to care about the reasons I was there. I had some health issues and he seem to not be concerned. I left his office with no answers to why I was there."
— UT Health East Texas Patient Review"Dr Patel always explains everything until I understand, answering any and all questions I might have."
— UT Health East Texas Patient ReviewMore clinics in Tyler
Heart and Vascular Care in Tyler, TX | Baylor Scott & White Health
Patients praise: High patient satisfaction scores (frequently 5 stars) · Strong communication from doctors and nurses.
CHRISTUS Louis & Peaches Owen Heart Hospital | Tyler, Texas
Patients praise: Recognition as a high-performing facility for cardiac care and heart attack treatment · Praise for compassionate and kind nursing staff and support personnel.
Pediatrics - UT Health Tyler
Patients praise: Caring bedside manner and attentiveness (pediatricians) · Providers explain things and take time to address questions/concerns.
Pediatric Care in Tyler, TX
Patients praise: knowledgeable and professional doctors · compassionate and kind bedside manner.
Top Med Spa in Tyler | Botox, Fillers, Lasers
Patients praise: Professional, knowledgeable, and friendly staff · High patient satisfaction with results for Botox, fillers, and facials.
Best Med Spa Tyler TX - Pure Radiance Medical Spa
Patients praise: Friendly, professional, and knowledgeable staff · Warm and welcoming reception.
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