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Troy Internal Medicine

Internal Medicine • Troy, NY

★★★★★4.9/5294 reviews across 1 platform

Ratings by platform

  • St. Peter's Health Partners official website: 4.9/5 (294 reviews)

What patients say

Patients praise

  • providers are described as caring, empathetic, and professional
  • patients report feeling heard and not rushed in many instances
  • providers are praised for being thorough and knowledgeable
  • effective communication and active listening by staff
  • strong rapport and long-term relationships with providers

Common complaints

  • some patients expressed a desire for more time during appointments
  • occasional requests for specific medications not being met

In patients' words

"Elizabeth is caring, empathetic, forward looking and conversant. I believe she really cares for her patients and that they are people to her not numbers."

— St. Peter's Health Partners patient review for E. Loccisano, NP

"Katelyn was very personal, empathetic, and listened to all my concerns. She addressed them one by one."

— St. Peter's Health Partners patient review for K. McGowan, NP

"Dr. Santos was very thorough in both questioning and examination. She listened to my concerns and answered questions, and was most personable."

— Ratings.MD review for Dr. Kristen Santos

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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