Troy Cancer Center
Oncology • Troy, NY
Ratings by platform
- rater8: 5.0 out of 5.0 (for Dr. Charlene Ives, NYOH Troy) (41 ratings (for Dr. Charlene Ives, NYOH Troy))
What patients say
Patients praise
- compassionate and caring medical staff
- thorough and attentive patient listening
- clear communication and explanation of medical details
- professional and friendly front desk and nursing support
- calming and welcoming environment
- efficient appointment processes
Common complaints
- occasional reports of poor staff attitude
In patients' words
"The staff at the Troy location is incredibly friendly... Erin Lasher is absolutely thorough, attentive, and an excellent listener. Dr. Phalen is great as well, helpful and always willing to take the time to explain details... Every visit feels welcoming and well cared for."
— Patient review (NYOH Troy Cancer Center)"Kind, caring, sensitive, informative physician. Listens and tends to my needs. I’m not just another patient but a person to her."
— Patient review for Dr. Charlene Ives (NYOH Troy)"Nurses and aids always seem genuinely concerned about my health... The office is calming and easy to schedule/express concerns or questions. I highly recommend this center."
— Patient review (Upper Valley Medical Center Cancer Care, Troy, OH)More clinics in Troy
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