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Troy Cancer Center

Oncology • Troy, NY

★★★★★5.0/541 reviews across 1 platform

Ratings by platform

  • rater8: 5.0/5 (41 reviews)

What patients say

Patients praise

  • compassionate and caring medical staff
  • thorough and attentive patient listening
  • clear communication and explanation of medical details
  • professional and friendly front desk and nursing support
  • calming and welcoming environment
  • efficient appointment processes

Common complaints

  • occasional reports of poor staff attitude

In patients' words

"The staff at the Troy location is incredibly friendly... Erin Lasher is absolutely thorough, attentive, and an excellent listener. Dr. Phalen is great as well, helpful and always willing to take the time to explain details... Every visit feels welcoming and well cared for."

— Patient review (NYOH Troy Cancer Center)

"Nurses and aids always seem genuinely concerned about my health... The office is calming and easy to schedule/express concerns or questions. I highly recommend this center."

— Patient review (Upper Valley Medical Center Cancer Care, Troy, OH)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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