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Troy Health Center

Public Health & General Preventive Medicine • Troy, NY

★★★★★4.9/51,026 reviews across 6 platforms

Ratings by platform

  • Troy Medical Group: 4.9/5 (287 reviews)
  • Heather Maggio, NP: 4.8/5 (158 reviews)
  • Darlene Hoffman, NP: 4.9/5 (168 reviews)
  • Yvonne Etowa, MBBCh: 4.7/5 (150 reviews)
  • Preeti Elizabeth Varughese, MD: 5/5 (255 reviews)
  • Dr. John Obryan, MD: 4/5 (8 reviews)

What patients say

Patients praise

  • Professional and knowledgeable providers
  • Compassionate and attentive care
  • Thorough explanation of medical terminology and test results
  • Effective follow-up on lab and imaging results
  • Patient-centered and inclusive care models

Common complaints

  • Difficulty reaching billing departments or resolving insurance/billing disputes
  • Reports of being billed for out-of-network services without prior notice
  • Long wait times in emergency/hospital settings

In patients' words

"Heather is an excellent doctor. She always listens to my concerns and adjusts things including my reaction to medication accordingly."

— Verified patient comment, Ratings.MD

"I am saying... I always feel I can trust Darlene with any medical issues-concerns that I have. She is knowledgeable and listens to understand."

— Verified patient comment, Ratings.MD

"Dr. Etowa is very thorough and spent an hour with me on my last 'wellness' visit. She answered all my questions and concerns."

— Verified patient comment, SPHP.com

"Anyone have recommendations for medical billing lawyers? I am beyond frustrated."

— Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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