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Troy Internal Medicine

Internal Medicine • Troy, NY

★★★★☆3.7/5148 reviews across 2 platforms

Ratings by platform

  • Yelp/MapQuest: 2.7/5 (66 reviews)
  • WebMD: 4.5/5 (82 reviews)

What patients say

Patients praise

  • Knowledgeable and thorough physicians
  • Some patients report feeling well-cared for and confident in the medical outcomes
  • Convenient in-office services for some providers

Common complaints

  • Poor administrative/office staff management (rude, impersonal, unhelpful)
  • Long wait times and difficulty scheduling appointments
  • Issues with billing transparency and coordination
  • Feeling rushed during appointments

In patients' words

"Enduring lengthy hold times, encountering impolite staff, enduring extensive wait times during office visits, and experiencing a general lack of accessibility to assistance has become unbearable."

— LocalityBiz review

"I have been a patient of Dr Carlin's for many years. I find her to be extremely thorough and very knowledgeable when I have a new issue. I trust her implicitly."

— Apple Maps/Yelp review

"Quality physicians,nurses and helpful staff. It can appear to be quite impersonal by the number of doctors that this mega-practice offers but the level of care is very good."

— MapQuest/Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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