Springfield Clinic
Urgent Care • Springfield, OR
Ratings by platform
- Various online review platforms/aggregators: 4.8/5 (1,000 reviews)
What patients say
Patients praise
- Friendly, compassionate, and professional staff
- Efficient and prompt care for minor illnesses/injuries
- Clean and well-maintained facilities
- Clear instructions for follow-up care
- High patient experience survey rankings for many providers
Common complaints
- Billing and insurance communication issues
- Occasional long wait times
- Perceived lack of thorough communication or listening by some providers
- Concerns over staff hand-offs and nurse practitioner vs. physician access
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Springfield Clinic
Patients praise: Professional and helpful staff interactions · High patient experience scores for many providers (many ranked in top 10% or 1% nationally).
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