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BestMed Urgent Care

Urgent Care • Springfield, OR

★★★★☆4.2/51,477 reviews across 5 platforms

Ratings by platform

  • Birdeye: 4.6/5 (1,127 reviews)
  • Birdeye/Yelp: 2.5/5 (263 reviews)
  • Solv Health: 4.9/5 (51 reviews)
  • Solv Health: 3.0/5 (4 reviews)
  • Zocdoc: 4.97/5 (32 reviews)

What patients say

Patients praise

  • Friendly, professional, and efficient staff in certain instances
  • Easy online booking and walk-in availability
  • Competent medical care and attentive treatment once seen by providers
  • Cleanliness of facilities

Common complaints

  • Long wait times and delays even with scheduled appointments
  • Difficulty reaching the office by phone for prescription renewals or inquiries
  • Issues with billing and insurance coverage transparency
  • Staff/provider perceived as dismissive, rude, or lacking empathy

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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