General Surgery | Springfield Clinic Medical Specialties
General Surgery • Springfield, OR
Ratings by platform
- Birdeye (Springfield Clinic Surgery Center): 4.9/5 stars (958 reviews)
- Yelp: Varies (General clinic profile) (55 reviews on Yelp)
What patients say
Patients praise
- Professional and helpful staff interactions
- High patient experience scores for many providers (many ranked in top 10% or 1% nationally)
- Strong Net Promoter Score (NPS) reported by the clinic
- Positive surgical center reviews
Common complaints
- Billing and insurance processing disputes
- Communication issues with billing departments
- Perceived lack of care or attention from certain individual providers
- Scheduling delays
In patients' words
"They take care of their patients and I respect the way they handle their operations. Everyone helpful and professional."
— Birdeye review for Springfield Clinic Surgery Center"We appreciate our patients’ time and constructive feedback, which we review weekly to identify opportunities to improve and to recognize our providers and care teams that consistently deliver an exceptional experience."
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