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Springfield Clinic

Radiology • Springfield, OR

★★★★★4.7/51,376 reviews across 2 platforms

Ratings by platform

  • Medicai summary: 4.7/5 (739 reviews)
  • Medicai summary: 4.8/5 (637 reviews)

What patients say

Patients praise

  • Professional and attentive staff interactions
  • Efficiency in radiology services and medical imaging procedures
  • Effective patient communication and thorough care delivery
  • Modern diagnostic technology and cloud-based imaging services

Common complaints

  • Past contractual disputes with insurance providers (e.g., Blue Cross Blue Shield) caused significant patient stress and treatment interruptions
  • Complaints regarding insurance network accessibility and the burden of finding new providers during network splits

In patients' words

"Many patients expressed their appreciation for the professionalism and thoroughness of the staff across various locations... The seamless coordination of services, including quick prescription submissions and efficient use of radiology services, enhanced the overall patient experience."

— Medicai review summary

"Patients tell us they were left with a nearly impossible choice because of this battle [insurance split]: Find new healthcare providers and wait months to see them, or pay higher prices for the care they need."

— NewsChannel 20 report

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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