Behavioral Health | Springfield Clinic Medical Specialties
Mental Health Services • Springfield, OR
Ratings by platform
- Rannkly (aggregating Google reviews): 4.7/5 (all-time aggregate) (1040 reviews)
- Birdeye (Peoria Allen location): 4.9/5 (169 reviews)
- Birdeye (Peoria Heights location): 4.9/5 (147 reviews)
What patients say
Patients praise
- Friendly and courteous staff
- Thorough and professional medical care
- Effective communication and explanations from providers
- Short wait times at some locations
Common complaints
- Billing disputes and insurance confusion
- Difficulty scheduling in-person visits with specific doctors
- Perceived lack of attentiveness from certain providers
- Aggressive collections practices
In patients' words
"Dr. Berry and Dr. Patel are so wonderful caring and very thorough. You can expect them to most likely figure out what's going with your health."
— Rannkly patient review"My experience has not been good at all. I have been using their services for several years with Dr Aw. She pawns you off on her assistants instead of seeing you, does not listen then pushes you out the door so she can process the next patient."
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