Springfield Clinic
Rheumatology • Springfield, MA
What patients say
Patients praise
- Physicians noted for professional, knowledgeable, and thorough care
- Some doctors praised for good bedside manner and clear communication
- Courteous and helpful support staff in certain departments
- High-performing providers recognized for clinical quality and patient safety scores
Common complaints
- Long wait times for appointments and office visits
- Billing and collections process complaints
- Perceived lack of communication or staff responsiveness in administrative areas
- Some patients feel unheard regarding specific medical concerns or conditions
In patients' words
"As a new patient I was extremely pleased with my initial consultation. He was very willing to find out what health issues I was having and how he can help me. The entire staff was also very courteous, kind, and helpful."
— Healthgrades patient review of Dr. Timothy Lenardo"Dr Pick has great bedside manner and always gives as much information about options and lets the patient decide."
— RateMDs patient review of Dr. Michael Pick"Springfield Clinic, as an entity, appears to specialize multiple billing offices, disconnected departments, and an astonishing resistance to responsibility."
— Birdeye patient review of Springfield Clinic (general)More clinics in Springfield
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Patients praise: Highly knowledgeable and thorough in examinations · Effective at listening to patient concerns and explaining complex conditions.
Baystate Rheumatology
Patients praise: General rheumatology patient experience rating of 4.3/5 for the hospital system's rheumatology department.
Christopher M Wolf, DPM
Patients praise: compassionate and thorough care · straightforward approach to patient concerns.
Personal Primary Care & Weight Management
Patients praise: Patients praise the medical providers (specifically Dr. Khan, Dr. Borhot, and PAs) for being caring, thorough, nonjudgmental, and invested in health outcomes · Effective and personalized weight loss/management programs with documented successes in weight reduction and patient education.
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Patients praise: counselors are described as wonderful, caring, and supportive · the clinic is seen as having improved under new management.
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