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Rheumatology | Springfield Clinic Medical Specialties

RheumatologySpringfield, MA

★★★★☆4.3/554 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Timothy Lenardo): 4.2/5 (20 ratings)
  • WebMD (Dr. Michael Pick): 4.5/5 (30 ratings)
  • RateMDs (Dr. Jason Guthrie): 3.3/5 (4 reviews)

What patients say

Patients praise

  • Physicians noted for professional, knowledgeable, and thorough care
  • Some doctors praised for good bedside manner and clear communication
  • Courteous and helpful support staff in certain departments
  • High-performing providers recognized for clinical quality and patient safety scores

Common complaints

  • Long wait times for appointments and office visits
  • Billing and collections process complaints
  • Perceived lack of communication or staff responsiveness in administrative areas
  • Some patients feel unheard regarding specific medical concerns or conditions

In patients' words

"As a new patient I was extremely pleased with my initial consultation. He was very willing to find out what health issues I was having and how he can help me. The entire staff was also very courteous, kind, and helpful."

Healthgrades patient review of Dr. Timothy Lenardo

"Dr Pick has great bedside manner and always gives as much information about options and lets the patient decide."

RateMDs patient review of Dr. Michael Pick

"Springfield Clinic, as an entity, appears to specialize multiple billing offices, disconnected departments, and an astonishing resistance to responsibility."

Birdeye patient review of Springfield Clinic (general)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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