Baystate Rheumatology
Rheumatology • Springfield, MA
What patients say
Patients praise
- General rheumatology patient experience rating of 4.3/5 for the hospital system's rheumatology department
Common complaints
- Perceived arrogance and dismissiveness from some providers
- Complaints regarding staff unfriendliness or short responses during intake
- Reports of incomplete examinations or reliance on existing notes without new testing
- Concerns about lack of thoroughness in patient history and follow-up
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