Baystate Pulmonary - Springfield
Pulmonary • Springfield, MA
Ratings by platform
- Healthgrades (Dr. John Landis): 4.8/5 (22 ratings) (22 ratings (Healthgrades))
- WebMD (Dr. John Landis): 5.0/5 (12 ratings) (12 ratings (WebMD))
- WebMD (Nicole Strieter, CNP): 4.5/5 (15 ratings) (15 ratings (WebMD))
What patients say
Patients praise
- Providers described as thorough, caring, and knowledgeable
- Strong patient appreciation for listening skills and communication
- General satisfaction with clinical expertise and professional staff
Common complaints
- Reports of unfriendly front desk staff
- Frustration with administrative processes or communication issues
- Occasional negative feedback regarding specific treatment approaches or smoking cessation support
In patients' words
"Dr. Landis has always made me feel comfortable... I think he is a great doctor and I would definitely refer him to some one else."
— Healthgrades user review"Nicole really listened and was open to questions and gave feedback. Great experience."
— WebMD user review"I found the doctor that had been assigned to me to be too set in his ways, was unwilling to consider the treatment. Front desk staff, also, not that friendly."
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