Mercy Clinic Palliative Care
Palliative Care • Springfield, OR
Ratings by platform
- Mercy internal post-care surveys for specific providers: 4.8/5 (107 reviews)
- Yelp (for Mercy Hospital Springfield): 1.8/5 (108 reviews)
- Better Business Bureau (for Mercy Hospital): 1.6/5
What patients say
Patients praise
- Specific palliative care team members noted as nice and knowledgeable
- Generally high understanding of care plans upon discharge in broader hospital metrics
Common complaints
- Reports of poor communication from nursing and support staff
- Concerns regarding wait times and responsiveness to call lights
- Patient perceptions of dismissive or judgmental attitudes from some providers
- General dissatisfaction with hospital billing and administrative follow-up processes
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