Cascade Health
Palliative Care • Springfield, OR
Ratings by platform
- CareListings (for Cascade Health Solutions): 3.6/5 stars (195 reviews)
- WebMD (for Cascade Endoscopy Center): Not explicitly aggregated, but generally positive individual reports (28 reviews)
What patients say
Patients praise
- welcoming and kind nursing/support staff
- efficient and comfortable procedural experiences (specifically for endoscopy)
- professional and knowledgeable medical providers in specific departments
- effective chiropractic care for pain relief
Common complaints
- unprofessional billing and administrative communication
- long wait times and scheduling frustrations
- condescending bedside manner reported in isolated instances
- poorly written or ambiguous prep instructions (specific to Endoscopy Center)
- inflexible policies regarding returns or restocking fees
In patients' words
"The billing department was extremely unprofessional. ... While the reception staff were kind and my doctor provided excellent care, the billing department was a consistent source of frustration."
— CareListings review of Cascade Health Solutions"My experience was a positive one. Every single person was incredibly nice, they made sure I was comfortable before and after the procedure."
— WebMD review of Cascade Endoscopy CenterMore clinics in Springfield
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