CoxHealth
Pain Management • Springfield, MO
Ratings by platform
- BizDir24: 2.1/5 (13 reviews)
What patients say
Patients praise
- Some isolated instances of satisfaction with specific visits, such as urgent care experiences during holidays
Common complaints
- Difficulties with billing and administrative issues
- Reports of perceived dismissive treatment or staff attitudes toward patients in pain
- Concerns regarding long wait times and care delays, recently exacerbated by a transition to a new electronic medical record system (EPIC)
- Mixed experiences with staff responsiveness and communication
In patients' words
"They had treated her like a drug seeking idiot for legitimate pain."
— FindRehabCenters.org reviewMore clinics in Springfield
ThePainClinic
Patients praise: appreciation for professional, knowledgeable, and attentive medical providers · relief from specific pain conditions reported by some patients.
Mercy Clinic Pain Management
Patients praise: some individual physicians described as personable and effective in relieving pain · occasional praise for the helpfulness of front office staff.
Swann Dermatology
Patients praise: Professional and knowledgeable care · Compassionate bedside manner.
Springfield Ambulatory Surgery Center
Patients praise: Professional, attentive, and reassuring staff · Efficient intake and discharge processes.
Anne E. Roberts, MD
Patients praise: integrative and personalized approach to medicine · highly knowledgeable and trustworthy provider.
Mercy Urology - S. Fremont
Patients praise: Professional/nice staff and they were able to accommodate despite scheduling issues · Some providers receive strong patient feedback for caring/compassionate bedside manner (e.g., Dr. Johnson).
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