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Mercy Clinic Pain Management

Pain Management • Springfield, MO

★★★☆☆2.6/560 reviews across 2 platforms

Ratings by platform

  • Birdeye / PainClinics.com: 2.4/5 (44 reviews)
  • WebMD Care: 3.0/5 (16 reviews)

What patients say

Patients praise

  • some individual physicians described as personable and effective in relieving pain
  • occasional praise for the helpfulness of front office staff

Common complaints

  • poor bedside manner and perceived lack of empathy from staff and some physicians
  • long wait times and difficulty receiving timely care
  • perceived incompetence or lack of coordination in treatment planning
  • frustration with clinic policies regarding medication and veteran patient care
  • unpleasant clinic atmosphere

In patients' words

"The pain management nurse for Dr Chuck is absolutely horrible. Rude, condescending with no empathy... I've heard people say Mercy is not the appropriate name as there is no mercy shown."

— PainClinics.com patient testimonial

"He's a very kind , considerate person . Listen to my issues , in a matter of looking at my MRI he knew,what my problem is an what too do to help relieve me of pain . I would highly recommend Dr. Stewart to my family an friends."

— Vitals patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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