Springfield Ambulatory Surgery Center
Ambulatory Surgery • Springfield, MO
Ratings by platform
- Birdeye (aggregating Google reviews for Springfield Clinic Surgery Center): 4.9/5 stars (958 reviews)
- Internal facility data based on Press Ganey surveys: 90% overall patient experience score (Not specified (aggregate data from Press Ganey))
What patients say
Patients praise
- Professional, attentive, and reassuring staff
- Efficient intake and discharge processes
- Clean and well-organized facilities
- High patient satisfaction scores (exceeding national averages)
Common complaints
- Incomplete removal of polyps during a colonoscopy
- Lack of clarity/professionalism from recovery staff regarding post-procedure questions
In patients' words
"From the moment I arrived, the staff was professional, attentive, and reassuring. The facility was clean and well-organized, and the entire process—from check-in to recovery—was handled smoothly."
— Patient review on LocalityBiz"Had my 1st colonoscopy done here. They found 16 polyps some of them pre-cancerous, but only removed 10. So now I have to go through the whole miserable experience all over again. The Dr. That spoke to me afterwards while I was in recovery wasn't the one who did the procedure and couldn't answer any of my questions."
— Patient review on LocalityBizMore clinics in Springfield
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