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Mercy Surgery Center

Ambulatory Surgery • Springfield, MO

★★★☆☆2.8/56 reviews across 1 platform

Ratings by platform

  • Apple Maps: 2.8/5 (6 reviews)

What patients say

Patients praise

  • Medical expertise and professional competence of surgeons and doctors
  • Kindness and attentiveness of nurses and staff
  • Successful surgical outcomes
  • Well-maintained and comfortable facility environment

Common complaints

  • Long wait times
  • Staffing and management concerns in certain departments
  • Parking and accessibility challenges

In patients' words

"I was quite pleased with the team and Dr. Hernandez they were wonderful"

— Birdeye review

"The physicians and nurses are so kind and actually sat down and listened to my concerns, which is rare in a medical setting these days!"

— Yelp/Apple Maps review

"I have never been anywhere where a 3+ hour wait time is acceptable... The staff are OK not great."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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