Otolaryngology | Springfield Clinic Medical Specialties
Otolaryngology (ENT) • Springfield, IL
Ratings by platform
- Rannkly (aggregated Google reviews): 4.7/5 (1040)
- Healthgrades (Dr. Cindy Moore): 5.0/5 (2)
- WebMD (Dr. Philip Garcia): 4.5/5 (26)
What patients say
Patients praise
- Professionalism and compassion of medical staff
- Thoroughness in diagnosis and treatment explanations
- High patient experience rankings for many providers
Common complaints
- Wait times for appointments
- Billing and coding concerns
- Communication issues regarding appointment changes
In patients' words
"She listened, took his symptoms seriously, and used her expertise as a laryngologist to find what others had not... I truly believe she saved his life."
— Healthgrades patient review for Dr. Cindy Moore"I arrived for my 1:00 appointment at 12:45 and was told at the desk that Dr. Garcia is running more than an hour behind and has been running behind 'all morning'."
— WebMD patient review for Dr. Philip GarciaMore clinics in Springfield
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