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Otolaryngology (ENT) • Springfield, IL
Ratings by platform
- Dr. Robert Eppsteiner (Springfield, MA): 4.1 out of 5 stars (Vitals) (53 reviews (US News))
- Dr. Daniel Plosky (Springfield, MA): 4 out of 5 stars (US News) / 3.4 out of 5 stars (Healthgrades) (63 reviews (US News) / 12 reviews (Vitals))
- Dr. Jerry Schreibstein (Springfield, MA): 4.3 out of 5 stars (Vitals) (38 reviews (Vitals))
- Dr. Mark Van Ess (Springfield, MO): 4.8 out of 5 stars (Vitals) (N/A (Multiple reviews mentioned))
- Dr. Anthony Bentley (Springfield, MO): 4.5 out of 5 stars (Vitals) (N/A (Multiple reviews mentioned))
What patients say
Patients praise
- Professionalism and medical expertise
- Effective treatments and positive surgical outcomes
- Clear explanations of medical conditions and procedures
- Compassionate and attentive bedside manner
- Thorough examination and diagnostic processes
Common complaints
- Long wait times for appointments and in-office visits
- Poor communication from office staff and providers
- Perceived arrogance or dismissiveness in bedside manner
- Frustration with administrative processes such as scheduling or follow-ups
In patients' words
"Rude, arrogant, and dismissive. Has no business working with sick people. Incompetency and a superiority complex is a dangerous thing."
— Dr. Robert Eppsteiner patient review (Vitals)"The diagnosis, procedure and care provided by Dr. Schreibstein and his staff was at the highest level of professional standards. Absolutely no complaints, no stress to the entire experience."
— Dr. Jerry Schreibstein patient review (Vitals)"When we finally saw Dr. Moore, she listened, took his symptoms seriously, and used her expertise as a laryngologist to find what others had not... I truly believe she saved his life."
— Dr. Cindy Moore patient review (Healthgrades)"Dr. VanEss and his whole team are tbe best i have ever met. Dr. VanEss really listens to and explains whatever your diagnosis is in detail and to where you completely understand what it is."
— Dr. Mark Van Ess patient review (Vitals)More clinics in Springfield
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