Otolaryngology - Find a Physician or Specialist - Find a Doctor
Otolaryngology (ENT) • Springfield, IL
What patients say
Patients praise
- Professionalism and medical expertise
- Effective treatments and positive surgical outcomes
- Clear explanations of medical conditions and procedures
- Compassionate and attentive bedside manner
- Thorough examination and diagnostic processes
Common complaints
- Long wait times for appointments and in-office visits
- Poor communication from office staff and providers
- Perceived arrogance or dismissiveness in bedside manner
- Frustration with administrative processes such as scheduling or follow-ups
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