Cardiology | Springfield Clinic Medical Specialties
Cardiology • Springfield, IL
Ratings by platform
- Birdeye (Peoria Allen location): 4.9/5 (169 reviews)
- BestProsInTown (Main Campus West): Generally positive themes mentioned in reviews (171 reviews)
What patients say
Patients praise
- Professional, friendly, and courteous staff and doctors
- Attentive care where providers take time to explain treatment plans and listen to concerns
- Efficient and helpful clinical services in certain departments
Common complaints
- Billing and insurance disputes, including unexpected charges and being sent to collections
- Difficulty accessing providers for in-person appointments, with reports of patients being directed to assistants or nurse practitioners instead
- Perceived unprofessionalism or lack of responsiveness to patient concerns
In patients' words
"My experience has not been good at all... She pawns you off on her assistants instead of seeing you, does not listen then pushes you out the door."
— Doctor Reviews (Main Campus)"From the moment I stepped up to the receptionist desk, who were just wonderful, till... Dr. Silva, who was kind, absolutely wonderful, efficient, and answered all my questions..."
— Birdeye (Peoria Allen location)More clinics in Springfield
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