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Springfield Clinic Orthopedics Walk-In

Orthopedic Surgery • Springfield, IL

★★★★☆4.4/51 review across 1 platform

Ratings by platform

  • Wheree (1 review)

What patients say

Patients praise

  • Swift attention for acute concerns and rapid diagnostics like X-rays upon arrival
  • Professional and knowledgeable clinical staff and physician assistants who explain conditions clearly
  • Welcoming and supportive atmosphere reported by many patients
  • Friendly and helpful administrative staff

Common complaints

  • Concerns regarding billing practices and lack of cost transparency for self-pay patients
  • Reports of poor bedside manner from specific providers (e.g., condescending or dismissive behavior)
  • Complaints about excessive clinic wait times
  • Instances of patients feeling unheard regarding post-surgical pain or medical concerns

In patients' words

"The Doctor was Awesome. The Nurse let me know what was going on and gave me a few ideas on how to have less pain."

— LocalityBiz (patient review)

"He was dismissive, condescending, and unfriendly... I found the wait times at the clinic to be excessive, often exceeding an hour, accompanied by insincere apologies."

— WebMD (patient review of a provider at the clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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